Commercial Transactions Disclosure
Last updated: September 4, 2026
This English translation is provided for reference only. The Japanese version is the authoritative and legally binding version.
The following sales terms apply to the paid services offered by kalori.
Seller
- Seller
- kalbi LLC (kalbi合同会社)
- Operations Manager
- Disclosed without delay upon request.
- Address
- Miyamasuzaka Building 609, 2-19-15 Shibuya, Shibuya-ku, Tokyo, Japan
- Telephone and Contact
- The telephone number will be disclosed without delay upon request. For inquiries, contact contact@kalori.jp.
- Qualified Invoice Issuer Registration Number (Japan)
- T3011003022580
Kalori Premium (iOS app)
- Service
- Kalori Premium (auto-renewing subscriptions)
- Price
- ¥960 monthly, ¥4,800 for six months, or ¥7,200 annually, including tax. The price displayed on the App Store purchase screen at the time of purchase applies.
- Additional Charges
- You are responsible for internet access and data charges required to use the service.
- Payment Method and Timing
- Payments are processed as App Store in-app purchases and charged to the payment method registered with the App Store at purchase confirmation and each renewal.
- Service Availability
- Premium features become available immediately after the App Store confirms the purchase.
- Renewal and Cancellation
- Each plan automatically renews for the same subscription period unless you cancel through the App Store before the next renewal. You can continue using Premium through the paid period after cancellation. Deleting your Kalori account does not automatically cancel your App Store subscription.
- Returns and Refunds
- Because the service is digital, it cannot be returned after access is provided. Eligibility for a refund on an App Store purchase is governed by Apple's policies. Submit a request through Apple; we cannot process App Store refunds.
- Free Access and Purchase Offers
- New accounts can use Premium features free for seven days from registration. This registration benefit is not a subscription and does not result in an automatic charge. A purchase trial or other introductory offer applies only when the App Store purchase screen shows your eligibility and terms, and converts to a paid subscription under the displayed terms.
- System Requirements
- Current device and operating-system requirements are displayed on the App Store product page.
Kalori Premium (chat AI integration / web)
A Premium plan sold directly by the Operator, without going through the App Store. Sign-up happens through the chat AI integration (MCP connector) or the Operator's website.
- Service
- Kalori Premium (auto-renewing subscription). With the same Kalori account, Premium features are also available in the iOS app.
- Price
- 960 yen per month, 4,800 yen per six months, or 7,200 yen per year (tax included). The price shown on the checkout screen (Stripe) applies.
- Additional Charges
- Internet connection and data charges are the user's responsibility.
- Payment Method and Timing
- Credit card payment (processed by Stripe). The first charge is made when you confirm your order, and thereafter on each renewal date using the registered payment method. There is no free trial attached to purchases through this route.
- Service Availability
- Available immediately after payment completes (it may take a few minutes to be reflected).
- Auto-Renewal and Cancellation
- Monthly plans renew every month, six-month plans every six months, and annual plans every year. To cancel, use the account screen on my.kalori.jp, or ask your chat AI to cancel and it will show you a management page (the payment provider's customer portal); you may cancel at any time. You may also cancel by contacting contact@kalori.jp. After cancelling, you can continue to use Premium until the end of the period you have paid for. This plan has no seat or quantity changes, so there is no mid-period proration. If you delete your Kalori account, this subscription is cancelled at the same time (no refund for the remaining period).
- Returns and Refunds
- Due to the nature of digital services, returns are not possible after the service has been provided. Fees already paid are non-refundable except where the Operator is at fault. As this is a distance (mail-order) sale under Japanese law, the statutory cooling-off period does not apply.
- System Requirements
- A chat AI that supports MCP connectors (such as Claude or ChatGPT), or a current version of a major web browser (Safari, Google Chrome, Microsoft Edge, etc.). iOS app device and operating-system requirements are displayed on the App Store product page.
Kalori seats (for gyms and trainers)
Seats let a gym or trainer follow their members' records in the trainer dashboard. Contract terms are set out in the Gym / Trainer Addendum.
- Service
- Kalori seats (auto-renewing subscription). Each linked member lets the business review that person's records in the trainer dashboard, and lets that member use Kalori's paid features.
- Price
-
Monthly price per linked member (tax included), calculated in graduated brackets — ¥1,960 for members 1–5, ¥1,800 for members 6–20, ¥1,600 from member 21.
Example: with 20 linked members, ¥1,960 × 5 + ¥1,800 × 15 = ¥36,800 per month.
Seats for which a code has been issued but no link established are not charged. - Additional Charges
- The business is responsible for internet access and data charges.
- Payment Method and Timing
- Credit card payment (processed by Stripe). The first 14 days after sign-up are free (up to 1 linked member during the trial; you may end the trial early to add more). When the trial ends, the first invoice is based on the members linked at that moment, and billing recurs monthly thereafter. Changes to the number of linked members during a period are prorated: additions are charged pro rata, and removals are credited against your next invoice (no cash refund).
- Service Availability
- The trainer dashboard (trainer.kalori.jp) becomes available immediately after payment. Member records become visible once the member has entered the invitation code and consented to sharing.
- Renewal and Cancellation
- The subscription renews monthly. Cancel at any time through the payment provider's customer portal; access continues through the end of the paid period. When the contract ends, members' use of paid features through those seats also ends.
- Returns and Refunds
- Because the service is digital, it cannot be returned after access is provided. Fees already paid are not refunded except where the cause is attributable to us.
- Sign-up Requirements
- A business name (corporate name or trade name) is required. Seats are intended for the business's own customers and may not be resold or lent to third parties.
- System Requirements
- The trainer dashboard works in current versions of major web browsers (Safari, Google Chrome, Microsoft Edge, and the like). Device and OS requirements for the iOS app used by members are shown on the App Store product page.
Kalori Catalog API (for business)
- Service
- An API for looking up nutrition data on restaurant and convenience-store products (Kalori Catalog API), with a developer console (console.kalori.jp). Offered by invitation to businesses and sole proprietors on per-contract terms. See the Terms of Service (Japanese).
- Price
- Monthly active users (MAU: the number of end users who retrieved data through the API that month) multiplied by the per-MAU unit price (tax included) set in your contract. A minimum monthly fee may apply. The applicable unit price and minimum are shown in your quote and in the developer console.
- Additional Charges
- The customer is responsible for internet access and data charges.
- Payment Method and Timing
- Each month's fee is finalized at the start of the following month and charged to the credit card registered in the developer console (processed by Stripe). If no card is registered, we issue an invoice payable by the date stated on it. Invoices and receipts are available in the developer console.
- Service Availability
- Available as soon as you accept the Terms in the developer console and issue an API key.
- Renewal and Cancellation
- The contract renews monthly. To cancel, email contact@kalori.jp from your registered address. Cancellation takes effect at the end of the month in which notice is given; that month's fee still applies.
- Returns and Refunds
- Because the service is digital, it cannot be returned after access is provided. Fees already paid are not refunded except where the cause is attributable to us.
- Sign-up Requirements
- A business name (corporate name or trade name) and a contact email address are required. Data may not be resold or redistributed (Terms, Article 5).